Informations Privacy Policy

Privacy Policy

The website is owned by Grolleau, located at 135 Chemin du Moulin de la Buie, 49310 MONTILLIERS, which is a data controller of your personal data.


We have adopted this privacy policy, which outlines how we process the information collected by the website, and also provides reasons for why we need to collect certain personal data about you. Therefore, you should read this privacy policy before using the website.


We take care of your personal data and are committed to ensuring its confidentiality and security.


Personal information we collect

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the website, we collect information about the web pages or individual products that you view, the websites or search terms that referred you to the website, and how you interact with the website. We refer to this automatically-collected information as “Device Information”. Additionally, we may collect personal data that you provide to us (including but not limited to name, address, payment information, etc.) when registering to execute a contract.


Why do we process your data?

Our top priority is the security of customer data, and as such, we can only process minimal data on users, only to the extent necessary to maintain the website. Automatically collected information is only used to identify potential cases of abuse and to establish statistical information regarding the use of the website. This statistical information is not otherwise aggregated in a way that identifies a particular user of the system.


You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific and identifiable individual. However, if you want to use certain features of the website or receive our newsletter or provide other details by filling out a form, you may provide us with personal data, such as your email, first name, last name, city of residence, organisation, and phone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of certain website features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who do not know which information is required are invited to contact us via


Your rights

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.

The right of access.

The right to rectification.

The right to erasure.

The right to restrict processing.

The right to data portability.

The right to object.

Rights related to automated decision-making and profiling.


If you wish to exercise these rights, please contact us using the contact details below.

In addition, if you are a European resident, we note that we process your information in order to execute any contracts we may have with you, or otherwise to pursue our legitimate business interests as listed above.


Any dispute relating to the use of the website is subject to French law. The user, as well as, agree to submit to the exclusive jurisdiction of the French courts in the event of a dispute.


Data transfer

We inform you that data may be transferred, when necessary, for example to subcontractors such as carriers. This data transfer shall be carried out in compliance with the guarantees, measures, and rights provided by the legislation in force on the protection of personal data and in accordance with this privacy policy.


Links to other websites

The website contains a number of hyperlinks to other websites, established with Grolleau’s authorisation. However, Grolleau is not able to verify the content of these visited sites and shall therefore assume no liability for them.


Browsing the site may result in the installation of cookie(s) on the user’s computer. A cookie is a small file that does not make it possible to identify the user but records information related to a computer’s website browsing. The data obtained in this way aims to facilitate subsequent navigation on the site and also to allow various frequency measurements.


Refusing to install a cookie may result in the inability to access certain services. However, the user can configure their computer as follows to refuse cookie installation:


In Internet Explorer: click on the Tools tab (cog-shaped icon in the upper right corner)/Internet Options. Click on Privacy and choose Block all cookies. Validate by clicking Ok.

In Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention Rules to: use custom settings for history. Finally, uncheck it to disable cookies.

In Safari: click on the menu icon (symbolised by a cog) in the upper right corner of the browser. Select Settings. Click on Show advanced settings. In the “Privacy” section, click on Content Settings. In the “Cookies” section, you can block cookies.

In Chrome: click on the menu icon (symbolised by three horizontal lines) in the upper right corner of the browser. Select Settings. Click on Show advanced settings. In the “Privacy” section, click on preferences. In the “Privacy” tab, you can block cookies.


Cookies used

As part of the use of the website, information about your browsing may, subject to your choice, be saved through one or more Cookies.

You can disable these Cookies at any time and for free using the deactivation options offered to you.


The website uses the following Cookies:


Functional Cookies: 

These Cookies are essential for navigation on our sites, for using the main features of our sites and for securing your connection.

These Cookies allow you, for example, to directly access reserved and personal areas of our sites, thanks to identifiers or data that you may have previously entrusted to us. Without these Cookies, you will not be able to use the site normally.


Functionality Cookies: 

These Cookies are not essential for navigation on our site but make it possible to optimise its operation and give you access to specific features.

These Cookies also make it possible to adapt presentation of our sites to the display preferences of your terminal. These Cookies therefore make it possible for you to have a smooth and personalised navigation.


Audience Measurement Cookies: 

These Cookies make it possible to know the use and performance of our site, to establish statistics of the volumes of traffic and use of the various elements of our sites (visited content, paths). These Cookies make it possible for us to improve the interest and ergonomics of our services.


Social Media Sharing Cookies: 

Grolleau may integrate social media sharing buttons on its sites so that you share content from its sites with other people. The actors providing these buttons may identify and track your browsing on our sites even if you have not clicked on any of the buttons. These buttons may generate Cookies whose presence, number, and status may depend on your use of the platforms in question before or during your visit to our site.

Grolleau has no control over the use of these features by these actors. We invite you to consult the terms of use of your data on these social networks specific to each actor.


Information security

We secure the information you provide on computer servers in a controlled and secure environment, protected against unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and disclosure of personal data under our control and custody. However, no transmission of data over the Internet or wireless network can be guaranteed.


Legal Disclosure

We shall disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.


Data Retention

In accordance with applicable regulations, data will be kept for the period strictly necessary for their processing, in accordance with locally applicable regulations. For example, in accordance with French law, we are required to retain payment and billing information for a period of 10 years.


Contact Information

If you wish to contact us to better understand this policy or if you have any questions about individual rights and your personal information, you can send an email to or by postal mail: 135 Chemin du Moulin de la Buie


Changes to this Privacy Policy

This privacy policy was last updated on 1 September 2022. Changes may be made to the privacy policy. Any updates to this policy shall be notified to you by the presence of easily identifiable notices on our website and/or the sending of informative emails.