Grolleau Corporate Social Responsibility Policy
Management Commitment and Quality Policy
Today, everyone’s needs are part of a policy that respects our environment through products that consume less energy and are more intelligent.
This transition is a real opportunity for our company, which is already positioning itself as a committed player in energy management and the digital transition.
Energy Management is at the heart of our concerns, and we are constantly innovating within this context to offer efficient and accessible solutions to all our customers.
“Accordingly, I am committed to and ask everyone to be personally involved in satisfying our customers by anticipating and meeting their expectations in compliance with the applicable requirements.” – Laurent Marbach:
Therefore, I am committed to developing the following work axes :”
Our Customers/Our Products
- Knowing our customers and their markets (cultivating our customer proximity and responding to the challenges of their markets)
- Developing our service offers
- Deploying our "spirit of Innovation"
- Guaranteeing our solutions
Our Corporate Social Responsibility
- Ensuring employee satisfaction, through listening
- Facilitating engagement: "I alert, I participate, I act"
- Committing to our eco-design approach
- Making each person an actor in their safety
Our Plant Performance
- Pursuing our "Risk Analysis" approach
- Continuing the collaborative work around our CAP50 project and our progress plan
- Continuing the digitalisation of our tools and processes
- Involving everyone in the continuous improvement of our activities
Grolleau, an expert in the telecom and industrial equipment market, is committed to developing its company in a performant way, by carrying out its ISO 26000 diagnosis (integral management reference framework) and deploying an operational CSR approach.
This Corporate Social Responsibility approach structures our Grolleau 2022 company project, one of the important steps of which is the strengthening of our industrial activities on our Montilliers site (49).
To develop within a highly competitive market, we are committed to a process of continuous improvement and seek customer satisfaction on a daily basis.
Our Quality Management System formalises the contribution of each person in the company, and our Progress plan ensures this continuous improvement.
Therefore, I am committed to providing the necessary resources to guarantee the achievement of expected results as well as the relevance, adequacy and effectiveness of the Quality Management System.
Satisfying our customers and anticipating their needs
Listening to and satisfying our customers are fundamental, for this we rely on:
- Our Safety and Approval ISO 9001 and 15085 certifications
- Innovation and anticipating our customers’ needs
- Focusing on our three strategic activities
- Investing in our design and manufacturing site (integrated site concept)
- Enriching our product-service offer
Improving our relationships and working conditions
First and foremost, our profession is one of competence and teams, therefore we are committed to:
- Strengthening safety at work
- Recruiting, developing training and skills
- Involving and motivating
- Promoting CSR and Diversity
Reducing our environmental impacts
Listening to and satisfying our customers are fundamental, for this we rely on:
- Our Safety and Approval ISO 9001 and 15085 certifications
- Innovation and anticipating our customers’ needs
- Focusing on our three strategic activities
- Investing in our design and manufacturing site (integrated site concept)
- Enriching our product-service offer
Formalising Business Ethics
Because we are convinced that the company has an active role in our ecosystems, we are committed to:
- Formalising our Ethics Charter
- Fighting against corruption
- Deploying our Purchasing Policy (signature in progress)
Developing our Communication
Effective and transparent communication leads to calm relationships, which is why we rely on:
- Improving our internal and external communication, particularly on CSR
- Developing the concept of territory and philanthropy
- Implementing CSR reporting for the year 2019
We are accompanied in our approach by the company Le Geste Eco Conseil.
